Terms and Conditions

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. We accept Pay Pal, plus all Visa, Mastercard and Maestro cards. Shipping And Handling Any shipping charges included within the online shop apply to the U.K. only.

Any shipping charges included within the online shop apply to the U.K. only. We do not offer International shipping.

20% VAT is included in all prices

We use Pay-Pal and Shopify payments which are secure payment gateways for the processing of online and offline payments from within our website. The standard to protect card data is the Payment Card Industry Data Security Standard (PCI DSS). Our website is fully PCI DSS compliant.

If you need to reach us, please email us at; info@ericspencer.co.uk alternatively, you can call on TEL: 01943 600133 (International +44 1943 600133 or write to us at Eric Spencer Ltd 15/17 Church Street Ilkley West Yorkshire LS29 9DR United Kingdom.

Eric Spencer Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

If for any reason, the goods purchased are unsuitable, a replacement may be sent or a refund will be given for the value of the goods returned, provided they are returned in perfect condition within 14 days of receipt. The buyer is responsible for return postage costs. (Online orders only) Please contact us by email or telephone before returning an item. We do not refund Items bought in store or at a show. An exchange or a credit note will be given (Unless faulty).